For riders

How AllRiderz works.

Three things: put your hand up, ask when you're stuck, say thanks afterwards. That's the whole app. Here's what each one actually looks like.

Step 1

Put your hand up.

Opt in as a helper and tell other riders what you're actually willing to do. Nobody's asking you to rebuild a top end on a verge. Most of what riders need is simple, and you decide where your line is.

  • Pick what you're up for: tools, a jump pack, gas, a lift, or just company
  • Switch availability off any time, for any reason
  • Ignore any request with no penalty. There's no acceptance rate here
  • You're never asked to do more than you signed up for
Step 2

Ask when you need it.

Broken down? Say what's happened, add a photo if it helps, and share where you are. Riders nearby who've opted in get a notification. When someone responds you can chat in the app and sort out the details.

  • Describe the problem in your own words, no forms to wrestle
  • Your location is shared so riders can find you, and stops when you're sorted
  • Chat in-app once someone responds
  • Post from anywhere. The network isn't limited to one city
Step 3

Say thanks.

Mark yourself sorted and send your helper a thank-you. If it's a good story, and roadside stories usually are, share it so the rest of the community sees what the network actually does.

  • Send a note to the rider who helped you
  • Share the story if you want to; keep it private if you don't
  • Helpers build a count of riders they've stood by, not a star rating
  • No payment, no tipping, nothing changes hands
Typical asks

What riders actually need.

Rarely a workshop. Usually one of these.

🔋
Jump start
🛞
Flat tire or puncture plug
⛽
Out of gas
⛓️
Chain came off
🧰
Borrow a tool
🚗
Lift to a garage
🤔
Second opinion
🫱
Company while you wait
📍
Someone who knows the area
Also in the app

Your garage.

Add your bikes and the app keeps track of them: mileage, what you've had done, what's due next. It's useful whether or not you ever break down, and when you do ask for help it means the rider turning up knows what they're looking at before they get there.

Before you use it

Where the limits are.

This is peer help between riders. It is not a roadside assistance service, and we won't dress it up as one.

Helpers aren't vetted

They're volunteers who ride. We don't test skills, check qualifications, or verify experience. Use the same judgment you would with any rider who pulls over to offer a hand.

Keep your roadside cover

There's no guaranteed response and no arrival time. If you're somewhere unsafe, or nothing's coming, call your breakdown service or emergency services. AllRiderz sits alongside them.

Get safety-critical work done properly

Brakes, steering, forks, anything structural. A roadside fix gets you home. Book a professional for the actual repair, and don't ride on a patch job any longer than you have to.

FAQ

Questions we hear a lot.

Nothing. There's no payment of any kind in the app. No fees, no subscription, no tipping between riders. It's a favor, not a transaction.
No. Plenty of useful help is a jump pack, a lift, a phone with signal, or simply not leaving someone alone on a shoulder at night. You tick what you're up for and that's all you'll be asked about.
Tell them in the chat so they can keep looking, and that's it. Nothing is held against you. Life happens and everyone here understands that.
It's shared when you post a request, so riders nearby can find you, and it stops being shared once you mark yourself sorted. We don't track your rides and we don't sell your data.
The app will tell you honestly rather than inventing numbers. It's new, so in most areas the answer is "not many yet", which is exactly why the early riders matter.
We're inviting the first riders to the beta now. Leave your email below and we'll send you an invite.

Be someone's backup.

Leave your email and we'll send you an invite to the beta.